Download the latest Emory installer for Respondus LockDown Browser. Troubleshooting Respondus LockDown Browser. Blank screen during exam A blank screen indicates that the browser has lost connectivity with your institution's server, and the webpage cannot load into the browser. In most cases, you should be able to leave your exam, shut down. Here are the three steps that students must follow to use Respondus: Review the tutorial videos below. Click the following link to download and install LockDown Browser. To take the Respondus exam, start LockDown Browser, login to Canvas, and then navigate to the exam. Respondus LockDown Browser, or simply LockDown Browser, is a custom web browser that enables you to discourage cheating while students are taking their online exams. Developed by Respondus, this strict program does exactly what its name implies and locks down your browser usage. For Faculty: Respondus Lockdown Browser (LDB) is a secure browser for taking tests in Canvas. The lockdown browser is suited for taking tests in a proctored environment, such as in-class exams or in testing center. Respondus Monitor is a companion application for LockDown Browser that uses a student’s webcam to record them while they are. Dec 02, 2020 Respondus LockDown Browser is a custom browser that locks down a student's testing environment. When used, students must download the browser in order to take a Canvas Quizzes in which an instructor requires a lockdown environment.

Respondus LockDown Browser is a custom web browser that is used to access quizzes in Canvas. When the LockDown Browser is enabled, students are prevented from opening additional tabs, accessing other applications on their computer, and taking specific actions while on the quiz (e.g. taking screenshots, copying, printing).

Respondus Tools are only deterrents and cannot fully prevent cheating. Additionally, Respondus LockDown Browser is intended for in-person exams, and should, therefore, not be considered an ideal solution for remote/online exams. The best way to prevent academic integrity violations is with a well-designed assessment. If you suspect cheating behavior is occurring, contact the Academic Integrity Office.

Please note that Respondus Monitor will not be available after August 1, 2021.

For Instructors

​​Complete the instructor training

Respondus has daily webinar trainings for instructors, including a detailed rundown of the LockDown browser settings and student experience. View the full training schedule.

Communicate with students

Distribute information to your students by embedding instructions in Canvas, sending reminder emails, and directing students to the Respondus Resource Center.

Inform students you will be using a proctoring service for their exam(s). Provide instructions on how to install Respondus LockDown Browser on their device. Remind students of the requirements needed for proctoring and what they need to do if they cannot meet the requirements. See 'Students' below.

Sample Syllabus Statement:

How Do I Download Respondus Lockdown Browser For Canvas

Give instructions to students

Direct students to the 'For Students' section of this page, or provide the information directly to your students by embedding instructions in your Canvas course.

Be sure to add this to your course materials so students can access and reference the instructions.

Respondus LockDown Browser has minimum system requirements in order to run properly. Students who aren't able to meet these requirements will be unable to use Respondus, and will need alternate accommodations to take their exams.

Add Respondus LockDown Browser to the Course Navigation

1. Go to the Course menu and click Settings at the bottom
2. Click the Navigation tab
3. In the listing of items, drag and drop LockDown Browser to the top list to unhide it from students
4. Drag LockDown Browser to where you want it to appear in the Course Navigation
5. Select Save at the bottom of the screen

Configure the Canvas Quiz

You can access the LockDown Browser dashboard in the left-hand navigation menu of your Canvas course. If you do not see this in your menu, you can enable it within the Navigation menu of your Canvas course settings.

In the LockDown Browser Dashboard, you will be able to see a list of your course’s quizzes.

1. Find the Quiz you want in the listing and click the icon to the left of the quiz name
2. Select Modify Settings
3. Select Require Respondus LockDown Browser for this exam
4. Select Save and close.

For Students

In order to take a Quiz that requires the use of Respondus, you must download the LockDown Browser before you can begin the exam. The Canvas quiz will prompt you to download the LockDown Browser if you attempt to take it from any other browser.

Respondus Lockdown Browser Download Canvas

Check the System Requirements

You must use either Windows or Mac in order to install Respondus LockDown Browser. Chromebooks may be able to make use of LockDown Browser. However, the Chromebook offering is available through a Beta trial and may not be fully supported. Windows tablets are not supported. View the full Systems Requirement list for more details.

If you are unable to meet the system requirements, reach out to your instructor or IA as soon as possible to arrange for alternate accommodation.

Download and Install LockDown Browser

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1. Go to the Canvas quiz for your course
2. Click Take the Quiz
3. Click Download Respondus LockDown Browser (NOTE: you must have administrator access to download and install software)
4. On the Respondus webpage, select Install Now. Open the downloaded folder and complete the installation.

If you are prompted to select a version, choose Student Version

Important: You must download the browser from the link above. Even if you have used the LockDown Browser at another school, it will not work unless you use the UCSD version.

Before the Quiz

• Ensure you're in a location where you won't be interrupted
• Turn off all other devices (e.g. tablets, phones, second computers) and place them outside of your reach
• Clear your desk of all external materials not permitted — books, papers, other devices
• Before starting the exam, know how much time is available for it, and that you’ve allotted sufficient time to complete it
• Remain at your computer for the duration of the test
• If the computer or networking environment is different than what was used previously with the System & Network Check in LockDown Browser, run the check again prior to starting the test
• Remember that LockDown Browser will prevent you from accessing other websites or applications; you may be unable to exit the test until all questions are completed and/or submitted

Take the Quiz

Depending on how your instructor configured the exam, you may not be able to leave the webpage until the Quiz has been submitted. Be sure to take the Quiz at a time when you will be uninterrupted.

1. Launch LockDown Browser from your computer
2. You may be prompted to close other applications. Select Close Applications to continue, or quit LockDown Browser and relaunch it once you have closed other applications.
3. Log onto Canvas and enter the quiz
4. Select Take the Quiz
5. Once you have taken the exam, select Submit the Quiz
6. Close the LockDown Browser

System Requirements

Respondus LockDown Browser is an internet browser that has certain minimum requirements in order to run properly. View the system requirements below:

Operating System

• Windows: 10, 8
• Mac: macOS 10.12 or higher
• iOS: 11.0+ (iPad only). Must have a compatible LMS integration. Additional iOS Compatibility Details.

LockDown Browser does not support Windows tablets nor 10S devices.

LockDown Browser may continue to run in older operating systems that have reached “end-of-life” but students may encounter unexpected results.

Memory

• Windows: 2 GB RAM
• Mac: 2 GB RAM

Hard Drive Space

• Windows: 75 MB permanent space on the hard drive
• Mac: 120 MB permanent space on the hard drive

Internet Connection

You must be connected to a stable internet connection. Connecting to the internet via Ethernet is highly recommended.

Browser Requirements

LockDown Browser is a client application that is installed on a local computer. Both the Windows edition and the Mac edition of the browser are based on Chromium, Google's open-source framework. Students do NOT need Google's Chrome browser installed; nor will this version affect a Chrome browser that's already installed.

Learning Management System

All exams using LockDown Browser must be hosted through UC San Diego’s main instance of Canvas at canvas.ucsd.edu, and rady.instructure.com for Rady graduate courses.

Privacy and Security

LockDown Browser prevents access to other applications and files during an exam, but it doesn’t access any of your files or documents, nor does it transmit those files to a Respondus server. Once an exam has started, LockDown Browser is designed to block access to other applications and functions to prevent the use of unauthorized materials for the duration of the exam. When the assessment is complete, the locking and blocking features are turned off.

Protecting student privacy remains a top priority. If you have concerns about the usage of Respondus in your course, please reach out to your instructor to discuss what alternative accommodations may be available.

Additional Privacy Resources

• Visit the Respondus Privacy Center for additional information about their privacy policies.
• Visit the Campus Privacy Office for additional information and resources for protecting your privacy.

Support

If you need help troubleshooting a technical issue with Lockdown Browser, view Respondus’s Knowledge Base articles, or submit a support ticket with Respondus.

If you are an instructor or a TA are experiencing a non-Respondus issue with Canvas, contact the EdTech Support Team.

If you require more information related to live proctoring solutions, please contact the Digital Learning Hub at online@ucsd.edu.

Before committing to remote proctored exams, below are some considerations:

Proctored Exams

Traditional timed, proctored exams are possible remotely using the tools available in Canvas and Respondus LockDown Browser & Respondus Monitor. However,proctored remote exams have several drawbacks:

1. They are often even more stressful for students than in-person proctored exams, which can negatively impact student performance.
2. They require substantial planning and setup on the part of the instructor and the student, and may generate many “false positive” flags that must be reviewed by an instructor after the exam.
3. Not all students have access to the appropriate technology to use services like Respondus Monitor that requires a webcam; instructors will have to make accommodations for such students.
4. The technical infrastructure of services like Respondus LockDown Browser & Monitor has not been utilized at this scale before, so planning must include what to do if the proctoring service crashes during the exam.
5. Students may have privacy concerns about third-party recorded remote proctoring. Unlike when students agree to the use of such systems when they register for online courses, students did not agree to remote instruction when they registered for spring 2020 and instructors will need to make accommodations for these students.
6. LockDown Browser features do not address all access needs for students with approved accommodations. If faculty intend to use Respondus LockDown Browser (with or without Monitor), they should consult Disability Resource Center for those students who have identified themselves to faculty for accommodations. That way, students can avert any accusations of cheating that may be due to use of approved assistive technology or accessibility issues.

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For these reasons, during this time we recommend using alternatives to timed, proctored exams wherever possible. Large courses reliant on in-person exams should consider open-book exams or frequent low-stakes assessments as alternative assessment strategies that are relatively easy to grade.

Alternatives to Proctored Exams

Your learning goals are an excellent place to start when considering alternative assessments: what do you hope students will be able to do by the end of your course, and in what ways can they demonstrate what they know? Please visit the Rutgers University Tips for Exams & Alternative Assessments to explore more alternatives.

Respondus Proctoring and Accessibility

Please note: If you have students in your course who require approved accommodations from the DRC then Respondus LDB and Respondus Monitor may cause accessibility issues by not allowing access to assistive technology. To ensure access, please contact the DRCwith any questions regarding specific student accommodations in the online testing environment.

Data privacy and Respondus Monitor proctoring

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Privacy is central to the Respondus Monitor architecture. It minimizes the personal data being collected, uses an automated system to analyze it, and then restricts access to the results. To learn more about data privacy within Respondus Monitor, please check out Respondus' Data Privacy Overview PDF.